Let me know if this worked or if you have other suggestions and I will update this to help others as King is not responding to people and ignored my sent in report. As a reminder removing Removing Candy Crush to re-install it would be worth a try and again, re-installing Facebook will reset you back to level 1 until the problem is fixed so avoid that. So, be sure to try that a few times before you try the above 3 steps, especially step #3. ![]() This might work but if it fails, your Candy Crush loses your data until the problem is solved and you reconnect rendering the game unplayable.Īfter about a week of trying the above steps and trying to contact support only to be ignored I ultimately clicked on a notification (in my Facebook app on my mobile device) that someone had either sent me lives or requested lives and when I clicked on that, it suddenly connected just fine. I would suggest you do this before you click send to phone just in case.ģ: Remove Facebook and reinstall it. ![]() If not, clear your cache in your browser. Simply hit F5 (refresh) and it should load. Some people, myself included, experienced Candy Crush not completely loading on the desktop at this point. Also see the step 2.Ģ: If you have a laptop or desktop and have removed the game from your mobile device, go to Candy Crush in your browser and click on the send to phone. You might want to scroll down and try what I did first.ġ: Remove the game and reinstall it. Here are the three most common suggestions and what ended up actually working for me. We hope that these solutions worked for you.Odds are if you play Candy Crush Saga long enough you might run into a problem with it not connecting to the internet, including Facebook, which most of us need to play the game.Īfter some digging I tried everything and thought I would run down the steps I tried as well as the pros and cons. Now, download Candy Crush on your phone and try to connect to Facebook.Go to Apps to see the list of all the apps and games associated with your account.Connect to your Facebook account > go to Home If you are using Candy Crush Saga on iPad or iPad mini and you want to change your Facebook account, due to sometimes you are not only one using your iPad, or.Fix 6 – Uninstall Candy Crush from Facebook Launch Candy Crush to see if you can access your kingdom now. Go to your list of apps and locate Candy Crush. Select the Play on Phone option (you can find it in the lower-left corner of the screen once the game has loaded). You first need to enable the option to play on the phone.Ĭonnect to your Facebook account on a PC. Now reinstall the app on your phone, but won’t launch it yet. Rest assured, you will not lose your progress since it’s linked directly to your Facebook account. On iOS, tap and hold the Candy Crush icon until it starts wiggling. On Android, go to Settings > Apps > find Candy Crush Saga > uninstall the game. Solutions bgemry0 Level 5 (Scholar) 179 Answers, 1 Friend, 4 Followers 0 0 Ti reload the candy crush saga on facebook press the F5 on the keyboard and after that the game will reload if the game is not connected might the problem is in your internet connection or on your browser. Now, try to connect Candy Crush Saga for Android with your Facebook account.Force stop the app, and clear cache and data.Scroll down until you find the Candy Crush Saga app > select it.On iOS, go to Settings > General > Software Update > check for updates > wait until your iPhone has downloaded and installed the. On Android, go to Settings > System updates > select Update > install the available updates. Make sure that your phone is running the latest software version available. Fix 3 – Install the latest Android/ iOS updates If there are any game updates available, hit the Update button. Install the updates and try to launch the game again. ![]() Out-of-date apps and games may not work correctly. Check if there are any Facebook or Candy Crush updates available.Open the Google Play Store > go to your apps.How to get the latest updates on Android: Open the game > disconnect from Facebook.Keep in mind that some of these steps may remove boosters. Cannot Connect to Candy Crush Kingdom: Android and iOS Fixes We’re sure that the error message Sorry, you don’t have access to the kingdom right now makes users very angry when it occurs, so we decided to compile a list of fixes to help you solve this issue. Everything else on the IPad is working (even other games) but for some reason Candy Crush is not. I uninstalled Candy Crush and did a restore, then reinstalled Candy Crush. ![]() When there was a update available, I updated it and it stopped working. If you cannot connect to your kingdom on Candy Crush Saga, continue reading this article to learn how to fix the problem. Basically I had Candy Crush installed and working.
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